COACHING VOICE

Sharing what matters most to the coach community

A Newsletter from Malaysian Association of Certified Coaches

 

In This Issue Issue 5: Sep - Dec 2011 Ending 2011 with a BANG Upcoming Events Membership Update Recent Events - 6th CCA-MACC Graduation, Awards & Networking Nite Coach Camp 2011 Interviews with MACC Members - Meet Armelle STOLTZ and Simon Yap 7th & 8th Roundtable & Learning Reflections Coach Loop Update Article Contribution - Helping People to Self Discover Items for Sale at Special Prices for Members and lots more...     MALAYSIAN ASSOCIATION OF CERTIFIED COACHES (MACC) Place of Business C3-3A-1, Block C3, Solaris Dutamas, 1 Jalan Dutamas 1, 50480 Kuala Lumpur, Malaysia Phone No: 62054488 Fax No: 62112812 Website: www.malaysiancoaches.com "When you know how to ask the right questions, you can talk to anyone about anything" - Dorothy Leeds Continuing Your Education Masters of Applied Psychology in Coaching CCA and HELP University College is proud to launch the Masters of Applied Psychology in Coaching in June/July 2011 to coach aspirants and CPC graduates at RM18,800 (vs RM25,000 for non-CPC students). The program comprises : 1. Psychology in 8 modules 2. CPC assessments + assignments (750 coaching hours) This Masters program offered at HELP is aligned with the ICF Core Competencies and ICF Code of Ethics. Graduates of the Masters program can apply for ICF-PCC credentialing via the ACTP route. For inquiries regarding the program, kindly contact Josephine Ong (03-62054488) or email her at josephineong@corporate-coach.com For Members Only Upcoming Refresher Course for MACC Members Coach Refresher Program: Coaching Power Tools  Just RM600 to update your coaching knowledge & skills. Totally new curriculum and learning methods. For details, call CCA at 03 620544888 to register, or log in to the CCA website: www.corporate-coachacademy.com Date: 13 -14th Jan 2012 Venue : Dorsett Regency Hotel, Jalan Imbi, Kuala Lumpur Special Prices for these items: - Dialogue with the Life Coach at RM25 (R.P. is RM29.90) - Dialogue with the Coach at RM20 (R.P. is RM24.90) - Corporate Coach T-Shirt available in black colour at RM25 (R.P. is RM30) - Coaching Organizer 2012 available at RM15 while stock lasts.  Important dates such as MACC AGM, RT Meet, Coach Camp, Grad Nite, etc have been included in it besides pages for Your Source Document, Coaching Client Log, Planner, etc.  You can review the 3 stage Coaching Model and the  Coaching Protocol as well. To order, please call CCA's office at 03-62054488. Social Network Coach Loop Update To-date, 46 MACC members have joined this exclusive social network platform. It has been specially created for you to share with one another via forums, blogs, photos, videos. Do continue to login: www.coachloop.ning.com   Going for ICF Credentialing? Logging in Your 750 Coaching Hours MACC is your best platform to gain your coaching hours. Whether it is 100 or  750 hours as required by ICF,  or 15/30 hrs to fulfill your CCA certification requirements, you can earn this fairly quickly as MACC members. Here are some tips: a) Contact any of the Student Coaches or Student Coachees Work out with each other a peer coaching arrangement where both of you can mutually gain coaching hours from each other. Remember, there are 70 of us now, with the shared goal of becoming ICF credentialed coaches. There is so much common ground for us to gain the highest coaching credentials in the world. So, waste no time. b) Be an Associate Professional Coach (APC) Once you succeed in getting this APC status from CCA, your coaching hours will keep rolling in. Either it is through mentor coaching where CCA has a constant supply of coach students taking its programs, or getting coaching assignments that may come along the way from time to time. This credential will give you added 'ammunition' to get more coaching clients for more $$$ and coaching hours.  For more details call Josephine at 03-62054488 or email her at josephineong@corporate-coach.com. Benefits of joining MACC: 1. Networking platform for coaches to continuously learn and cross learn from each other. 2. Motivation to go for ICF Credentialing following examples of other MACC members : so far, 5 of them have attained ICF credentialing – 2 are PCC, 3 are ACC. 3. Attendance at monthly Coaching Roundtables is free for MACC members. eRoundtable (via teleconferencing facilities) on the same Roundtable topic will be arranged for those who could not attend. "Live" coaching clinic at the RTs enable members to perform as coach or coachees for skills sharpening and confidence building. 4. Exclusive membership to Coach Loop, MACC’s social network community where members share views, resources and tips for continual coach learning. Roundtable proceedings are summarized and uploaded here. 5. Invitation to join the Coach Referral System (for interested prospects to engage them) and Coach Buddy Network to gain coaching hours that can contribute to their ICF credentialing requirements. 6. Quarterly value-added eNewsletter called Coaching Voice to be updated on MACC activities etc. 7. Invitation to participate at the annual CCA-MACC Graduation, Awards & Networking Nite at subsidized rate. 8. Invitation to participate at the annual Coach Camp where MACC members at subsidized rate. 9. Have a say in MACC affairs through voting privilege at MACC's Annual General Meetings. 10. Purchase of items from Coach Shop at CCA website at special discounts. 11. MACC’s sustainability is assured through the provision in its Constitution of a Board of Governors to oversee and protect its interests. (list is not exhaustive.) Archives of Past eNewsletters 2010 Coaching Loop Issue 1 Coaching Loop Issue 2 Coaching Loop Issue 3 Coaching Loop Issue 4 Coaching Loop Issue 5 2011 Coaching Loop Issue 1 Coaching Voice Issue 2 Coaching Voice Issue 3 Coaching Voice Issue 4 "Curiosity is, in great and generous minds, the first passion and the last." - Samuel Johnson, Author, Scholar & Critic As curious as this fat cat? Have a Question or an Idea for us? Click here to send your email. Share this  eNEWSLETTER with your friends Share |      HAPPY NEW YEAR 2012 to all MACC Members and your family, colleagues and friends. May the new year find you all in great health, abundant wealth, love, passion and everything else you need to live a fantastic and meaningful life!	Ending 2011 with a BANG! "Year end" to some of us means it's time to celebrate, to let our hair down and to some, it means rushing deadlines to close the year-end financials.  To MACC, it is closing the year 2011 with a BANG!  MACC has gone through milestones of achievements since its inception on 16 January 2010.  From 24 members then, MACC today pride itself as a recognized national coaching body that has spread its wings across Malaysia and abroad with 75 members.   Through the guidance of Dr Michael Heah (Chairman of MACC), the leadership of Bob Lim (President of MACC), and the unselfish and collective efforts of the MACC Executive Committee (Exco), the 3"Strategic Thrusts" initatives which were shared at the 2nd AGM ie Consolidation, Expansion and Education have been deeply entrenched in the many activities and events that were organized for members. These included: Monthly Roundtable Meets, Coach Referral Service, Coach Buddy Network, Coaching Voice, Coach Loop, Coaching Competency Validation and the joint CCA-MACC Graduation & Networking Nite. And of course, the latest closing activity for the year was our recent 2-day Coach Camp from 19 to 20 Nov 2011.  To many of the campers, the greatest ‘take-away’ besides the friendship, fun and learning activities, was the co-coaching sessions where their coaches painstakingly prepared and presented to their coachee, their very own Source Document for 2012's Goals & Targets. The next event coming up is MACC’s 3rd Annual General Meeting on 25 February 2012 (Sat).  I urge you to block this important date in your diary as it is your privilege and responsibility to elect the new MACC Exco for the new term 2012 – 2014. We look forward to the new Exco to take MACC to the next level. Finally to all our members, MACC Exco would like to say "Thank you" for your invaluable participation and your "communitarian spirit" – you have made MACC's presence, impact and reach significantly better than in 2010. Here’s wishing you and your family, Seasons’ Greetings and a Successful & Happy New Year 2012!  Keep coaching and let the spirit of love gently fill your hearts and homes. May peace, love and prosperity follow you always. With fondest regards, Susan Ong Vice President of MACC Membership Membership Update Another five new members have joined the MACC community since the last issue, making it a total of 75 members to-date. We welcome you and look forward to your active participation and contributions to MACC as a community of like minded coaches: Danny Yong Siew Ming Meerla a/l Mahadevan Laura Freedman Dr Peter C Shephard Michelle Tanya Acuthan Martin Clive Howarth Recent Events 6th CCA-MACC Graduation, Awards & Networking Nite Proud & happy graduates from CPC/CAC programs Congratulations to the following MACC members who received their certificates at the Graduation ceremony on 29th October 2011: Certified Professional Coach (CPC) -Abdul Jalil Ghazali -Andreas M. Vogiatzakis -Armelle STOLTZ -Christina Amandeep Gill -Danny Yong Siew Ming -Dorothea Hegner -Dr Toh Lai Yee, Jun -Jeremie Averous -Lim Poh Yin -Linge Ak Gumbek (new member from 2012) -Meera Mahadevan -Monika Kugler -Muninderjeet Kaur -Rokiah Esa -Teoh Soo Mei -Yap Wing Kee, Simon Certified Associate Coach (CAC) -Kuspa Arina Bt Mohamad Bohari -Lee Yong Yong, Shareen -Toh Guat Siew, Lynette Since there were around 70 graduates, it means that all of us have a task ahead to invite them to join MACC next year. Let's be ambassadors to help create a vibrant coach community as envisioned in MACC's constitution. Here is a link to download the application form to join MACC: www.malaysiancoaches.com/MembershipForm.doc Coach Camp 2011 For the 1st time, MACC held a 2 Day 1 Night Coach Camp at the cool, tranquil ambience of Genting View Resort from 19 to 20 Nov with 22 participants and 12 family members. Besides the fun, camaraderie and networking, many participants' expressed appreciation and happiness to have their source document worked out for their 2012 Goals & Targets by their co coaching partner. And, through the coaching games, many discovered surprising things about themselves - self awareness and self discovery come alive! Cindy presenting Source Document to Ng KK Dr Suriya & Bee Khuan sharing on their coaching sessions Jo Anne's talk on "Solution-focused Coaching" invoked active comments and questions during and after the Coach Camp! Jo Anne sharing with passion and energy Some sharing on the Coach Camp... Here's what Simon, the Games Master has to say : Q. At the recent Coach Camp, what was the greatest memorable moment for you? And your take-away? A. My greatest memory is revitalisation of the great positive energy from all the participants. Their positive mindsets, passions, perseverance, patience, caring, sharing and fun-creating environment give me a lot of energy for me as a Game Facilitator as well as a participant throughout the camp. And Armelle has this to say: Q. Lastly, at the recent Coach Camp, what was the most enjoyable and memorable part of the 2 day camp, and anything you would like to share about? A. The food: Aha... I loved Simon's games, the very interesting coaching session I had with my coachee, and all the non formal discussions with my peers. It was really a great time; I am eager to attend the next one! Winning Team for one of the Games From Left: Jade, Armelle, Jas Bir, Simon, Michael Oh More pictures in Coach Loop Ning: www.coachloop.ning.com Thanks to the Coach Camp Organizing Committee for a good job! And to all the participants for making it such a memorable and great coach learning event. The Annual Coach Camp is an event that all MACC members should not miss! See you at next year's Coach Camp. Coaching Roundtable 7thd Roundtable: "Diabetes Wellness Coaching" on 27th Aug 2011 Facilitated by Jacki Siew This session facilitated by Ms Jacki Siew covered a very important aspect of healthcare namely “Diabetes Wellness”.  Before she started her sharing, Jacki took our BP and blood sugar readings and what a surprise it was for some of us! In this RT, Jackie shared how she used coaching when counselling diabetic patients. Some exploratory questions she would ask her patients included: - Are you aware that you can control your diabetes? - What are some general targets of managing your diabetes? - What are your own (individualized) targets? - What do you think are the potential complications of diabetes? Jacki coaching Sandeep on his "diabetic" issue 8th Roundtable: "Using Profiling in Coaching" on 24th Sep 2011 Facilitated by Ungku Intan Shazrina Facilitated by Ungku Intan Shazrina, Managing Consultant & Certified Professional Coach, the RT covered  the use of profiling and psychometric tools and assessment in coaching, ethical guidelines and best practices in application within the area of coaching. Ungku Intan, a Certified Professional Coach and MACC Member, is also an accredited practitioner of Personality & Preference Inventory (PAPI), Harrison Assessment (HA), SHL Occupational Personality and Motivational Questionnaire (OPQ), Reuven Baron Emotional Intelligence Quotient (Baron EQi), TRAIT Personality Inventory and NEO Personality Inventory (NEO-PI). Intan began by asking, “What is profiling? And what are Psychometric Assessment? Why do we assess personality? And finally, why use personality profiling in coaching? Indeed it as a highly interactive session followed by live coaching. For notes on this interesting topic, please email us at contact@malaysiancoaches.com Coaching Presence: "In the zone"	Upcoming Events 3rd Annual General Meeting Date: 25th February 2012 (Sat) Time: 0930 - 1300 hrs Do block off this important date! More details later... 1st Time in Bangkok, Thailand, the Coaching Power Tools (CPT) Workshop Date: 9 - 10 Feb 2012 Investment : BHT 18,000 Click here to contact CCA Download brochure Download registration form by right-clicking the mouse and do a "Save Target As" "Members Meet Members" Close-up Interviews with MACC Members As we aspire to be a close-knit coach community, it is good to know our members better. Let's get to know the next 2 members : Armelle STOLTZ and Simon YAP who recently graduated from the CPC program. Let's meet Armelle STOLTZ Q.  Armelle, where do you hail from? A. I arrived 2 years ago with my husband and 3 daughters, straight from Paris, France. Q. What got you into "coaching"? A. A combination of helping people, meeting Malaysian friends, and developing myself. Q. How do you use "coaching" - professionally and in your personal life? A. You don't use "coaching", you live a "coaching life". Coaching never leaves you. It is in your spirit. This is a state of mind, a way of life. - In my personal life: I try to focus on enhancing my relationships: better communicate, and say more things and feelings as well as positive and negative ones! - In my professionnal life: all my actions are "coaching-based", which means they are oriented by "listening, discerning, assertivity and not imposing solutions" etc. Q. How have the experiences been? A. I have grown up, got self-confidence, and discovered a new world: a world of awareness and creativity. Every experience with a coachee is a new one, and my mind gets richer after every coaching session, as I get so many rewards. I am so happy I have chosen to attend CCA classes! My goal is to push more and more. I cannot stop coaching!! Q. What would you like MACC to do for members? A. Maybe do more adds for coaches, like a "coach place" anybody from external corporates could consult; every coach could have his own page with the name of her/his company+ contact+speciality, organizing meetings to share information about how to launch a coach company (sharing experiences). Q. How can you contribute to MACC? A. With energy, and in promoting CCA when I will be famous very soon! Thank you, Armelle, and here's wishing you a great Coaching Year in 2012 and see you at the 2012 Coach Camp! Let's now meet Simon YAP Q. As a trainer, how do the coaching skills you have acquired make a difference to what you have always been doing? A. In my early training career days, the training is mostly done in old-fashioned teacher-student learning style. As I learn and internalise the coaching skills over the years, it changes my training method. Every training session is designed to ensure that I listen to the audience's concerns; ask insightful questions; and seek for their action plans and managing accountability at the end of the training. Often, I see many happy and satisfied faces after the training sessions. Q.   What advice do you have for other trainers to do what you have done ie take up a certified coaching program? A. The teacher-student training is dead, in my view. Unfortunately, I do encounter some trainers who still follow this old-fashioned training style. Increasingly, many have acquired facilitating skills as the training industry evolves. Being a certified facilitator, I realised that there are some inadequacies where coaching could complement. More often, it is the emotional competences that coaching always ensure that the learner (coachee) gains maximum learning benefits intelligently and emotionally.    Q.  How are you going to move your life forward like what you will do for others? A. Live life to the fullest. I am moving into a full-time professional coaching profession. It is my passion to maximise people's potential and it is quite satisfying seeing people able to achieve what they thought they can't initially. Personally, it is a big change in my professional and personal lives. But, I am looking forward to this exciting and challenging journey as I believe I can do it with excellence. Q.  What are the greatest insights you have gained in your journey to be a certified coach? A. Being a certified coach that always demonstrate intelligence and emotional competences.   Q.  What do you like MACC to do for members? A. I reckon that coaching is an emerging trend in Malaysia. Many individuals and organisations still do not have great awareness about the value of coaching and how it increases ne's capability and performance. On this score, MACC could play an active role by reaching out to the organisations; propagate the greatness of coaching awareness and set coaching standards (benchmark) in the Malaysian marketplace. Provide them a list of certified coaches that they can call on. Also, certified coaches could provide complimentary (or at cost) coaching service to organisations that are keen on talent development.  Q. How can you contribute to MACC in the coming year? A. As I am specialising in sales coaching, leadership coaching and trainer coaching, I am available to any member and student coaches who are keen to explore and develop their expertise into this areas.  Thank you, Simon, and we look forward to you playing an active and energetic role in MACC in the coming year. And,we wish you the best in your future career. Article In the last issue of Coaching Voice, our interview with Sandeep revealed that it would be good to run articles on Coaching in this newsletter for our readers. Helping People to Self Discovery  by Dr Michael Heah, PhD, PCC, CPC  All coaches are trained to ask two very important questions.  The first is: “What do you want to work on? And the second is: “How do you want me to support you?” From that point, the coach’s client whom we call “coachee” begins an insightful journey of discovery and self realization to find answers that they believe they would never grasp. Coaches are very special people with a special set of skills, who, after setting the coaching agenda at the outset of the coaching relationship, walk with the coachee along a well-defined path that eventually takes them to their goal. A coaching agenda can be built around any issue.  As an example, for someone who engages a LIFE COACH, the agenda can range from building relationships to acquiring a healthier work-life balance.  For someone who takes on an EXECUTIVE COACH, it can involve helping a person to boost their performance to a higher level or to prepare them for promotion.  As for a BUSINESS COACH, the agenda can involve helping an organization to gain more market share. The list goes on and on. Every facet of life can lend itself to coaching.  After all, in its ultimate sense, coaching is about supporting people to attain higher performance in different aspects of their lives.  For example, a happy person is a good performer who knows how to manage the affairs of his or her life. An effective executive is also a good performer for he or she knows how to manage the dynamics of the organization and likewise a successful business person knows how to navigate through the challenging terrain of the marketplace. This creates plentiful opportunities for people who are skilled in a particular area to be coaches in that niche. They are guided by a true passion for something close to their hearts and furthermore they are endowed with special skills. However, on its own, having a specific skill set or being an expert on some subject is not enough. A good coach needs highly developed "process skills". This means they are adept at facilitating, eliciting and challenging the coachee along the path towards self discovery. As opposed to delivering "free handouts" as may be done by many other professionals seeking to help, a coach uses a highly skilled non-directive approach that manoeuvres the coachee's mind towards self discovery. This broaches a very important point: becoming a genuine coach is not an automatic qualification - say, for someone who has skills alone or years of experience or an impressive record in people-development matters. All coaches require formal skills training and must acquire a "coach outlook" that can propel people forward in a natural process towards their goals. Dr Michael Heah is the Chairman of MACC & anICF credentialed coach. He may be contacted at mikeheah@corporate-coach.com. Do you have comments on this article? Do write to contact@malaysiancoaches.com. The best comments will win a prize!
Till we meet again in 2012, keep in touch & keep coaching!